Privacy Policy

1. Introduction

Welcome to Helm. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Helm mobile application ("App"). We are committed to protecting your privacy and ensuring transparency in our data practices.

2. Information We Collect

2.1 Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

• Device Information: Device type, operating system version, unique device identifiers, app version, and language/region settings
• Usage Information: Features accessed, time spent in the app, and crash reports
• Network Information: IP address and network connection type

2.2 User-Provided Content

To provide our goal planning services, we process the following information you provide:

• Goals you create and their descriptions
• Subgoals, habits, and tasks generated through AI assistance
• Progress and completion data for your habits and tasks
• Any notes or additional context you add to your goals

This content is processed by our AI service to generate personalized roadmaps and recommendations. Your goal content is transmitted securely and is not used to train AI models.

2.3 Subscription and Payment Information

We do not directly collect or store your payment information. When you subscribe to Helm, payment processing is handled by:

• Apple (App Store): Processes your payment and manages your Apple ID, payment method, purchase history, and subscription status
• RevenueCat: Our subscription management service that receives subscription status, purchase transactions, renewal dates, and device identifiers

2.4 Information We Do NOT Collect

We prioritize your privacy. Helm does NOT collect:

• Email addresses (except when you contact us directly)
• Names or personal identifiers
• Precise location data
• Contacts or address book information
• Photos or media files
• Biometric data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To maintain and operate the App, manage subscriptions, and deliver personalized goal-planning features
• App Improvement: To understand how users interact with the App, fix bugs, and develop new features
• Communication: To send important updates about the App and respond to support requests
• Legal Compliance: To respond to legal requests and prevent fraud

4. Third-Party Services and Data Sharing

We may share your information with the following third-party service providers:

• RevenueCat: For subscription management; receives device identifiers and subscription data
• Apple (App Store): For payment processing; receives subscription requests and usage data
• OpenAI: For AI-powered goal planning and roadmap generation; receives your goal descriptions and related content to generate personalized subgoals, habits, and tasks. This data is transmitted securely and is not used by OpenAI to train their models.

We do not currently use third-party analytics services. If this changes, we will update this policy accordingly. We do not sell your personal information to third parties.

5. Data Storage and Security

5.1 Data Storage

• Local Storage: Your goals, habits, and task data are primarily stored on your device
• Third-Party Storage: Subscription and usage data is stored by RevenueCat and Apple
• Company Servers: We do not store user data on our own servers

5.2 Data Retention

• Subscription data is retained by providers during your active subscription plus a reasonable period thereafter
• Usage data is retained for approximately 12 months
• Cached data is stored locally and cleared upon app uninstallation

5.3 Security Measures

We implement appropriate security measures including secure data transmission (HTTPS), limited access to personal information, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

6.1 Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us at support@helm.coach.

6.2 Subscription Management

You can manage or cancel your subscription through your device settings: Settings → [Your Name] → Subscriptions → Helm.

6.3 Data Deletion

To delete your data: cancel your subscription, uninstall the app, and contact support for server data deletion.

6.4 Opt-Out Options

• Push Notifications: Disable in your device settings
• Subscription: Cancel anytime through your device settings

7. Children's Privacy

Helm is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in the United States (where RevenueCat and Apple operate) and other jurisdictions. We ensure appropriate safeguards are in place to protect your information.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
• Non-Discrimination: We will not discriminate against you for exercising your rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict Processing: Request restriction of processing
• Data Portability: Request a copy of your data in a portable format
• Object: Object to processing of your personal data

Legal Basis: We process your data based on contractual necessity, legitimate interests, and legal obligations.

11. Cookies and Tracking Technologies

The Helm app does not use cookies. Our website currently uses no tracking technologies. The App does not respond to Do Not Track (DNT) signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and, for significant changes, providing an in-app notice. Your continued use of the App after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@helm.coach
• Website: https://helm.coach

14. Additional Information

14.1 Do Not Track

The App does not respond to Do Not Track (DNT) signals as our App does not track users across third-party websites.

14.2 Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

14.3 Data Controller

Helm is responsible for processing your personal information as described in this Privacy Policy.